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AlphaLojix Limited Privacy Policy

Contact

Identity and Contact Details of the Software Provider(also referred to as "we," "us," or the "Controller"):

Identity: AlphaLojix Limited
Email: contact@alphalojix.co.uk

What is Personal Data?

Personal data refers to any information that identifies or can identify an individual. This includes, for example, your name, email address, IP address, or other identifiers related to your interaction with our software services.

Commitment to Data Protection

We are committed to processing your personal data in compliance with applicable data protection laws, including the UK Data Protection Act ("DPA") and the General Data Protection Regulation ("GDPR"), and only as described in this Privacy Policy.

In certain circumstances, we may process your data to comply with legal obligations or support legal investigations. When required by law, we will notify you and, where applicable, obtain your consent for any further processing.

The following sections outline how we collect and process personal data when you use our software and services.

Purposes of Processing and Legal Basis

We collect, process, and use your personal data for the following purposes:

  • Providing and maintaining our software services
  • Account creation and management
  • Customer support and communication
  • Improving software functionality and user experience
  • Compliance with legal and contractual obligations

The processing of your personal data is based on the following legal grounds:

  • Consent: You have provided clear consent for a specific purpose (Art. 6 (1) a) GDPR).
  • Contract: Processing is necessary to perform a contract or take steps prior to entering a contract (Art. 6 (1) b) GDPR).
  • Legal obligation: Processing is required to comply with legal obligations (Art. 6 (1) c) GDPR).
  • Legitimate interests: Processing is necessary for our legitimate interests, such as enhancing software performance or security, unless overridden by your rights (Art. 6 (1) f) GDPR).

Your Data Subject Rights

Under the GDPR, you have several rights, including:

  • The right to access your data (Art. 15 GDPR)
  • The right to rectification of inaccurate data (Art. 16 GDPR)
  • The right to erasure ("right to be forgotten") (Art. 17 GDPR)
  • The right to restrict processing (Art. 18 GDPR)
  • The right to data portability (Art. 20 GDPR)
  • The right to object to processing (Art. 21 GDPR)
  • The right to withdraw consent (Art. 7 (3) GDPR)
  • The right to lodge a complaint with the ICO or another supervisory authority (Art. 77 GDPR)

Certain rights may be limited in specific circumstances, such as when fulfilling a request would violate legal obligations or compromise the privacy of others. Contact us using the details above to exercise your rights or raise concerns.

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